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Elements and Performance Criteria

1. Implement operational plan
   • Collate, analyse and organise details of resource requirements in consultation with relevant personnel, colleagues and specialist resource managers
   • Implement operational plans to contribute to the achievement of organisation’s performance/business plan
   • Identify and use key performance indicators (KPIs) to monitor operational performance
   • Manage contingencies by adjusting the implementation of the operational plan in consultation with others
   • Provide assistance in the development and presentation of proposals for resource requirements in line with operational planning processes
2. Implement resource acquisition
   • Recruit and induct employees within organisation’s policies, practices and procedures
   • Implement plans for acquisition of physical resources and services within organisation’s policies, practices and procedures and in consultation with relevant personnel
3. Monitor operational performance
   • Monitor performance systems and processes to assess progress in achieving profit/productivity plans and targets
   • Analyse and use budget and actual financial information to monitor profit/productivity performance
   • Identify unsatisfactory performance and take prompt action to rectify the situation according to organisational policies
   • Provide mentoring, coaching and supervision to support individuals and teams to use resources effectively, economically and safely
   • Present recommendations for variation to operational plans to the designated persons/groups and gain approval
   • Implement systems, procedures and records associated with performance in accordance with organisation’s requirements